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Frequently Asked Questions
Search quick answers about safety, scheduling, matching, and how Tutorly works.
Search FAQs
How do I know the tutors are qualified?
Every tutor must have an A in the subject, pass a manual or automated review, and receive teacher endorsements before joining.
Is there any cost for the tutoring?
Tutorly is 100% free for learners. Tutors earn verified volunteer hours instead of payment.
How are sessions monitored?
All sessions are auto-recorded. School administrators can review recordings for safety and quality.
How do I schedule or reschedule a session?
Book directly from a tutor profile. Need to change it? Use your dashboard to reschedule or cancel and the tutor will be notified.
What do I need for recorded sessions?
A modern browser with camera and mic permissions. Headphones help with audio quality. Recordings stay secure to your school admins.
Can Tutorly match me to a tutor?
Yes. Tell us your subject and goals to the Tutorly MatchBot and we will recommend a tutor with the right expertise.
Who can sign up as a tutor?
Upper school students who meet the grade requirement, provide teacher endorsements, and pass our screening can apply to tutor.
What if I have an issue during a session?
End the call and report it from your dashboard. Admins can review the recording and follow up quickly.
Do sessions support group study?
Group sessions are available when enabled by your school. Check the tutor profile or request form for group availability.
Where are my class summaries and notes stored?
Class notes and summaries by your tutor live in your dashboard and stay searchable for admins and your account.
Are there free resources for students available on Tutorly?
Yes, Tutorly provides free resources such as class notes and summaries created by your tutor, which are accessible through the resource vault.